![]() “You will never receive a legitimate call from Microsoft or our partners to charge you for computer fixes.” Pop-ups Microsoft is aware of these scams and states on their website: We wrote a more detailed explanation with how these scams work when one of our own employees was targeted by one of these tech support scammers. You have absolutely no way of knowing what has been installed and what kind of private information you may have just given away. The tech support scammers then use that fear to sell you software for a massive markup, costing hundreds of dollars. Once given remote access, they use tools within Windows that show errors that occur normally to scare you. They say that they have been receiving reports of malicious software on your system and ask you to give them remote control access of the machine to remove the malware. Someone calls pretending to be calling from Microsoft, a partner company or even your ISP. Usually calling from places such as India, these scammers target people with lists of active phone numbers usually acquired through public phone books or data breaches. Here’s what to look out for: Over the phone These tech scams can appear in various ways, usually as a popup on your browser or a call on your home phone number. However, it’s the people who are claiming to help you that are about to load your computer full of junk and charge your credit card for the privilege. ![]() ![]() The popup even conveniently provides you with a toll-free number. The solution seems only a quick call away. But what would you do if you were faced with a pop-up telling you that your computer has a virus and that ‘Microsoft tech support’ is conveniently letting you know? After a long day, there is nothing like sitting down at your computer with a cup of tea to catch up on the news online. ![]()
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January 2023
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